Frequently asked questions

The fragrances
What makes AURA fragrances different?

Every AURA fragrance is crowned with a genuine stone, left exactly as nature shaped it, so no two bottles are alike. Each scent comes with a ritual and carries an intention: self-love with RISE, confidence with MUSE. More than a scent, it's an energy you choose.

What's the difference between RISE and MUSE?

RISE is a solar floral fragrance, crowned with rose quartz, the stone of self-love. Soft, luminous and feminine.

MUSE is a solar citrus fragrance, crowned with tiger's eye, the stone of courage and confidence. Warm, radiant and bold.

RISE is about loving yourself, MUSE is about believing in yourself.

How long does the scent last on skin?

Both fragrances are eaux de parfum with a strong intensity, lasting up to 8 hours on skin.

Where are AURA fragrances made?

All our fragrances are made in France.

Where can I find the full list of ingredients?

The full list is available on each product page, under "List of ingredients".

The stones & the ritual
Is the stone on the cap real?

Yes. Each cap is a genuine stone, rose quartz for RISE and tiger's eye for MUSE, left in its natural shape. The one you hold exists nowhere else in the world.

Can I choose my stone?

Each bottle is sealed in its box, so your stone is a surprise, like opening a gift. Shaped by nature, every stone is unique, and we like to think the right one finds you.

How do I care for the stone?

Wipe it gently with a soft, dry cloth. Keep it away from direct sunlight, which can fade natural stones over time, and from harsh cleaning products. Traditionally, stones are recharged by leaving them overnight in the moonlight.

How does the AURA ritual work?

Four simple steps: HOLD IT, SAY IT, SPRAY IT, FEEL IT. Hold the stone, set your intention, spray, and feel your energy shift.

Discover the ritual

Samples
Can I try a fragrance before buying?

Yes! Request your free 2 ml sample and discover the fragrance on your skin before choosing your bottle.

Orders & shipping
Where do you ship, and is shipping free?

We ship worldwide, and shipping is currently free on all orders. Orders ship within 2 business days and arrive within 5 business days in the EU, and up to 10 business days elsewhere.

Will I pay customs duties?

For orders shipped outside the European Union, local import duties and taxes may apply depending on your country. These are set by your local customs authorities and are not included in our prices.

Can I modify or cancel my order?

If your order hasn't shipped yet, write to us at contact@emmazepter.com and we'll do our best to update or cancel it. Once shipped, it can no longer be modified, but you can still return it under our return policy.

Where can I find AURA in store?

Discover our stockists on our Find us page.

Returns & care
What is your return policy?

You can return your order within 14 days of delivery. For hygiene reasons, bottles must be unopened, in their original packaging with the cellophane seal intact. Return shipping costs are covered by the customer. Refunds are made by bank transfer.

My order arrived damaged, what should I do?

Our packaging is designed to protect the bottle and its stone, but if anything arrives damaged, please email us at contact@emmazepter.com within 72 hours of delivery, with photos of the product and the packaging. We'll take care of it.

How should I store my perfume?

Keep your bottle in a cool, dry place, away from direct sunlight and heat. The box is the perfect home for it. Stored this way, your fragrance keeps its character for years.

Still have a question? Write to us at contact@emmazepter.com